w566 Privacy Policy –
How We Handle Your Personal Data

The w566 platform is operated by the entity responsible for the w566 brand. When this policy refers to "w566", "we" or "us", it means that operating entity acting as the data controller — the party responsible for deciding how and why your personal data is processed.

By creating an account on w566 and using the platform, you acknowledge that your personal data will be processed in accordance with this Privacy Policy. If you do not agree with how we handle data, you should not register an account or use the platform.

This policy applies to all personal data collected through the w566 website, mobile app (Android and iOS) and any related platform services accessed by players in Pakistan.

The personal data we collect falls into a few clear categories depending on how you interact with the platform.

Registration data — When you create a w566 account, we collect your full name, date of birth, email address, mobile number and any other information you provide during registration. This is the baseline information needed to create and identify your account.

Identity verification data — If we request identity verification (which may happen at registration or at any point during your use of the platform), we collect copies of government-issued identification documents such as your CNIC or passport. This data is used solely for verification purposes.

Financial data — We collect records of all transactions on your account, including deposits in PKR (via JazzCash, Easypaisa, Raast, Bank Transfer or card), withdrawals and bonus activity. We do not store full card numbers — payment method details are handled by the relevant payment processors.

Usage and activity data — This includes your betting and gaming history, session logs, the sports markets or games you access, login times and how you navigate the platform. This data is used to operate the platform, resolve disputes and improve the service.

Device and technical data — We collect information about the device and software you use to access w566, including IP address, device type, operating system, browser type and mobile network. This is used for security monitoring and platform optimisation.

The table below summarises the main purposes for which we process your personal data and the type of data involved in each case.

We do not use your personal data for automated decision-making in a way that significantly affects your rights without a human review process being available. If an account is flagged by automated systems, a member of the w566 team reviews the case before any action is taken.

We process your personal data on the following legal bases:

• Contract performance — Most of our data processing is necessary to deliver the w566 service to you under the account agreement you entered when you registered. Processing your deposits, maintaining your game history and managing your VIP status all fall under this basis.
• Legal obligation — Some processing is required to comply with legal obligations, including identity verification and record-keeping of financial transactions.
• Legitimate interests — We process certain data for our legitimate business interests, such as detecting fraud, preventing multiple account registrations and improving platform security. We balance these interests against your rights and do not rely on this basis where it would override your reasonable privacy expectations.
• Consent — Where we rely on your consent (for example, for optional marketing communications), you have the right to withdraw that consent at any time by contacting support or adjusting your account preferences.

We do not sell your personal data. We share it only in the following limited circumstances:

• Payment processors — JazzCash, Easypaisa, Raast, card networks and bank transfer services receive the transaction data necessary to process your deposits and withdrawals. Each of these providers processes data under their own privacy policy and is contractually bound to use it only for payment processing.
• Identity verification providers — Third-party verification services receive the documents you submit for identity checks. These providers are selected for their security standards and handle verification data under strict confidentiality agreements.
• Platform infrastructure providers — Cloud hosting, CDN and analytics services that power the technical operation of w566 may process usage and technical data as part of the service they provide. They act as data processors under our instructions.
• Legal requirements — We may disclose personal data where required by a valid legal process, court order or regulatory authority. We will notify you of such disclosures where legally permitted to do so.

We retain your personal data for as long as your account is active and for a period after account closure as required by our operational and legal obligations. Specifically:

• Account and registration data is retained for the lifetime of your account plus a minimum of five years after closure to comply with financial record-keeping requirements.
• Transaction records, including deposit and withdrawal history in PKR, are retained for a minimum of five years.
• Identity verification documents are retained for the minimum period required to fulfil verification obligations and are then securely deleted.
• Betting and gaming activity logs are retained for the period necessary to resolve any disputes and for responsible gaming monitoring purposes.
• Device and technical logs are retained for shorter periods — typically 12 months — unless they are relevant to an ongoing investigation or dispute.

When data is no longer required and there is no legal obligation to retain it, we delete it securely or anonymise it so that it can no longer be attributed to you.

We take the security of your personal data seriously and apply both technical and organisational measures to protect it. These include:

• Encrypted data transmission using TLS/SSL across all platform connections.
• Secure, access-controlled data storage with limited internal access on a need-to-know basis.
• Regular security assessments of platform infrastructure.
• Two-factor authentication options available to users to protect their own accounts.

Despite these measures, no online system is completely immune to security incidents. In the event of a data breach that poses a risk to your rights, we will notify affected users promptly and take immediate steps to contain and remediate the incident.

The w566 website and app use cookies and similar technologies. These are small files stored on your device that help us deliver a functioning, personalised experience. Here is how we use them:

• Strictly necessary cookies — These are required for the platform to work. They keep you logged in across pages and maintain your session. You cannot opt out of these without stopping using the platform entirely.
• Functional cookies — These remember your preferences, such as your preferred deposit method or display settings. They make the platform more convenient to use but are not strictly essential.
• Analytics cookies — These help us understand how users navigate the platform — which sections are most visited, how long sessions last and where technical issues arise. This data is aggregated and not used to identify individual users for marketing.

You can manage cookie preferences through your browser settings. Note that disabling cookies beyond the strictly necessary category may affect how some parts of the platform function. Clearing cookies will log you out of your current session.

You have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact w566 support with your account details and the specific request.

We will respond to rights requests within a reasonable timeframe. Some requests may be subject to identity verification before we can act on them. Where we are unable to fulfil a request — for example, because a legal obligation requires us to retain certain data — we will explain the reason.

w566 is strictly an adult platform. No person under the age of 18 is permitted to register an account or use the platform in any way. We do not knowingly collect personal data from anyone under 18.

If we become aware that an account has been registered by or on behalf of a person under 18, that account will be closed immediately and any associated data will be deleted or anonymised as promptly as possible in accordance with our data retention obligations.

If you are a parent or guardian and believe a minor in your household has registered an account on w566, please contact support immediately. We will investigate and take appropriate action without delay.

We may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law or improvements to how we explain our practices. When changes are made, the updated policy will be published on this page with a revised date at the top.

For significant changes that materially affect how we use your personal data, we will take reasonable steps to notify registered users — for example, by sending an account notification or displaying a prominent notice on the platform. For minor clarifications and editorial changes, we will simply update the page without separate notification.

Continued use of the w566 platform after a policy update constitutes your acceptance of the updated terms. If you do not agree with a change, you should close your account before the updated policy takes effect.

If you have any questions about this Privacy Policy, about the personal data we hold about you, or about how to exercise your rights, please get in touch with the w566 support team.

You can reach us via the live chat feature available within your account, or by writing to us at the email address shown in the footer of this page. Please include your registered account details and a clear description of your query or request so we can assist you efficiently.

We aim to respond to all privacy-related enquiries promptly. For formal data rights requests, we will confirm receipt within two business days and aim to provide a full response within 30 days.